The Belsfield Hotel

4-star luxury hotel on the banks of Lake Windermere

Tier four

The Belsfield Hotel Reviews

Bowness on Windermere, Cumbria, LA23 3EL

Customer service:

Rooms:

Restaurant:

Location:

Value for money:

The Belsfield

183 reviews, sorted by Date Rating

No review title

PS, Lancashire, stayed: May 2023


Overall Rating:

Value for money:

Room(s):

Restaurant:

Location:

Customer service:

  • Would stay here again


2 days break at Belsfield hotel

Peter S, stayed: May 2023

What a fantastic setting for a hotel this hotel has everything you need for a fantastic stay, the staff where very friendly and helpful, the restaurant was amazing and the breakfast was very good,the view from the hotel gardens is spectacular



Overall Rating:

Value for money:

Customer service:

Restaurant:

Location:

Room(s):

  • Would stay here again


2 night stay with friends

R merseyside, stayed: May 2023

Our arrival was really excellent and the reception staff and porter were amazing, the same can t be said of all the bar staff or even one of the managers. The package we had included a boat trip and everything was ready and waiting for us. The bar kept running out of things like Hendrix gin! Fever tree Tonic which they substituted with one that left a horrible after taste in your mouth. The manager who served us in that occasion said no slimline, but the bottle said very low calories, surely that s slimline. The reason we were given for such a poorly stocked bar was a change in ownership of the hotel resulting in a change of supplier. We were directed to the garden one afternoon by a bar tender by going through the small restaurant, however when trying to return the same way we were very abruptly told we couldn t do that it wasn t allowed and a point of the Managers finger sent us around the outside of the building. When I said we were told to enter the garden that way he then admonished the person who told us we could, right in front of us what a bad management style. Each morning we were left standing at the restaurant waiting to be seated while a lady continued taking orders from other guests, on one occasion 3 orders, she had even seen us arrive, poor service. Overall it is a beautiful character hotel but it is in need of a fair bit of TLC in the public areas (our room was beautiful though). Our room was amazing and looked over the lake and the package was good but allowing for the poorly stocked bar and some poorly trained staff and managers I would not say it was a luxurious hotel which is a shame. Having said that we would return with the right package as the location is fabulous.



Overall Rating:

Restaurant:

Customer service:

Value for money:

Room(s):

Location:

  • Would stay here again


Beautiful setting, attractive decor, some glitches

Elaine, Merseyside, stayed: April 2023

Stunning views. lovely friendly staff .Restaurant beautiful with stunning views. Menu disappointing. Definitely not gourmet standard. Poached eggs stone cold.
Had requested a ground floor room. Indeed got a ground floor room- accessed by a lift, followed by a long corridor with a few steps up, ending with a full flight down of steep narrow stairs. Not what we had hoped for! We do understand difficult lay out of old hotels with extensions.
Reception staff could not have been more helpful. Told them that despite the glitches this time we would try it again. Friendly gentleman walked me around the hotel showing me the layout and best rooms to ask for next time.



Overall Rating:

Value for money:

Room(s):

Restaurant:

Customer service:

Location:

  • Would stay here again


Another lovely stay

Catherine K, West Yorkshire, stayed: April 2023

Having stayed before we knew room 1 was suitable for my husband s wheelchair.
The staff were extremely helpful, the food delicious as usual and the location is ideal. My husband can enjoy the view from the lounge while I can walk locally as know the area. We will definitely go again.



Overall Rating:

Value for money:

Room(s):

Restaurant:

Location:

Customer service:

  • Would stay here again


Plenty of room for improvement

AA, Fife, stayed: April 2023

Arrived after 3pm room not ready.Service in restaurant very poor waited half an hour for order to be taken.Menu choice poor,other tables received wrong orders.Fish soggy batter,hard chips,lukewarm peas.
On checkout charged for water.4Star not .Will not return as beautiful building in need of overall.



Overall Rating:

Restaurant:

Value for money:

Customer service:

Room(s):

Location:


Beautiful last minute stay (DBB) at the Belsfield Hotel, with amazing views and quiet/cosy room

Antony, Lancashire, stayed: April 2023

Can only add that this hotel is our favourite in Bowness-on-Windermere, and we try and stay every year or so, for a real treat, as everything is just made for the most relaxing and enjoyable stay, completely stress free. All the staff are amazing and really friendly, which makes the stay even more enjoyable / special.



Overall Rating:

Room(s):

Value for money:

Restaurant:

Location:

Customer service:

  • Would stay here again


Enjoyable stay

Wendy, cheshire, stayed: April 2023

Check in went smoothly but no offer of taking bags to the room was offered
Quite a mission to find the room.
Bedroom was ok overlooking the car park.
Bathroom could be upgraded.
The meal in restaurant was fab. Excellent service from our waitress.
Breakfast was mediocre.
The situation of the hotel was amazing with spectacular over the lake.



Overall Rating:

Room(s):

Value for money:

Customer service:

Restaurant:

Location:

  • Would stay here again


Price Match Guarantee Plus

The best deal is guaranteed. If you find it cheaper we'll refund the difference and give you a £20 voucher.

View Details

Like this hotel?

Subscribe for deals and updates.