Stunning views and great service.

The hotel reception felt special and staff were very helpful. The view from the restaurant is wonderful and our meals were excellent. Very convenient for Bowness shops; lake and walks.

Glad we booked

We re glad we booked, was a birthday celebration and we had a nice time.

The bed room and Restaurant.

1. The bed room was nothing like shown on website. I should ask for compensation for the quality and standard of room.

2. The menu in the restaurant was the same every day and even that was not very good. The starter was just sauce pasted on the plate

The Lake District at its best

Although the hotel is very luxurious rooms spacious with wonderful views
Very comfortable
We found the restaurant very disappointing
As good choice on the deal we had was very sparse
We had 30 per person for our food with the prices this only meant one of us could have 2 courses
We also waited a long time to be served the wine we had ordered we had started our meal and had to enquire were the wine was which made the experience a bit disappointing.
The hotel it s self is absolutely gorgeous with stunning views from the top of the hill
Just felt a little let down over the restaurant and the service there

Belsfield Hotel

Architecture of the hotel was excellent and its position overlooking lake was outstanding.

The restaurant was very disappointing. The evening dinner had a poor selection and was overpriced,

The breakfast was SO poor . The fruit and cereal selection but the cooked food was, apart from my husband s smoked haddock with poached egg, appalling. Bacon and eggs were overcooked, poached eggs too. We noticed many guests were leaving their food, My second breakfast of poached eggs were served icy cold.

On our last morning the hotel had a coach load of guests and, by the time we arrived for breakfast (9.00am) many items from the buffet were unobtainable. .No marmalade, no danish pastries, etc.
The staff just shrugged off our requests saying they were unable to help as they were out of stock of these items which the coach had devoured at their early breakfast. Bad planning!!

Pleasant stay

Very nice hotel with most of the staff ver helpful & friendly.
I thought there was room for improvement with the restaurant.
Not a lot of choice & being gluten free was even less. It was either have what was listed or do without.
No alternative even though I did state on my booking that one was gluten free.
Went out for dinner after that.
Lovely location overlooking the lake.
We would stay again as room only but eat out.

Why haven't we stayed here before!

Really enjoyed our stay @ the Belsfield. Staff couldn't be more helpful or friendly.
When we arrived we were struggling to park as carpark so full but a member of staff, who happened to be passing, went out of his way to help us. We appreciated that very much.
The hotel is beautiful, so elegant but not stuffy. The views are amazing. Also, so convenient for everything especially the ferries. Just a walk down through the gardens & you're there.
The restaurant on our first night was a little quiet but the 2nd night was much busier.
The food was beautifully cooked & presented but we thought the menu wasn't terribly extensive.
We were lucky enough to get tables in the window on both nights & views were fabulous.
For some reason our room wasn't serviced on the Sunday. Not that it mattered to us as nothing needed replenishing.
The Belsfield has spoilt us for staying anywhere else really.

Expecting more

As always the staff were wonderful, professional and accommodating. However there were many disappointments. On booking this reservation I made it clear that I am disabled and although I didn t need specific facilities I specified that a walk in shower and no stairs was my requirement. In fairness to Offpeakluxury.com they checked with the hotel who assured us that a room with a shower was available and that there were only two steps to negotiate from the lift. On arrival this proved to be very far from the truth, with two steps down and along the corridor there were 8 very steep steps up to the room. I found this upsetting as I could barely get to the top. The room itself was of a disappointing standard with a shower room so cramped it was impossible to take a walking aid in with you. Leaving the room to try and sort things out required me to get down those stairs which did not have a handrail of any sort To say that was dangerous is to underestimate what I felt. Even with help it was painful and difficult and took a lot of time and effort to get down. I have never been made to feel so disabled in my life. All told taking into account the time it took to get a lift which didn t arrive because a previous guest had not closed the gates , it took almost 40 mins to get back to reception, by which time I felt really distressed. In fairness to the staff they did their best to sort the problem although I got the distinct impression that they really didn t understand what the problems were or how disability limits what you can do. The point is that hotels need to be more honest about their disabled facilities or lack of and it needs to be made clear on their website so that people like myself can make informed choices . The Belsfield hotel most decidedly does not cater for disabled guests and that should have been made clear.