Short break

Lovely hotel good evening meal.Short of food items at breakfast.Crockery in room dusty and crumbs down side of chairs.
Just needs more attention to rectify these complaints but we enjoyed our stay very much the decorations are beautiful and it was really comfortable with the best view.

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Excellent

Wonderful attentive staff excellent hotel location perfect

Winter short break

Lovely hotel in a great location. Reception and restaurant staff very good. The Hotel is stunning and right on Lake Windermere. The only negative is the waiting staff in the bar only collected empty glasses and never asked if you required another and I think for a 4 **** hotel this was bad. But we still had a nice break.

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A little disappointed

We arrived at 5, room 18 ground floor. To get to the room we were led through the restaurant into a corridor full of unused chairs, hardly a luxury entrance, into a cold corridor into a cold room. We turned on the additional heater and got ready for dinner, room still cold. To get to restaurant we had to go up a floor right across the hotel and back down as the restaurant door on our side was locked. The food was posh pub grub nothing special on the menu, to be fair it sounded like a staffing issue. After dinner went back to room it was still not warm. At that time of night we didn t want to make a fuss.
This was our wedding anniversary, we used the voucher that was given to me for my 60th birthday in May. In total the one night dinner bed and breakfast cost over 280, definitely not good value for money, very disappointing indeed. I did tell the receptionist when we left and she did apologise but said we should of told them the night before, we didn t feel that we should of even been in a position where we needed to mention it, a warm room is basic stuff.
We were married at the Hotel 4 years ago and everything was perfect, this felt like overpriced cheap seats. Very underwhelming. I did fill in a review that the hotel sent, unfortunately not a peep back from the hotel.

Our stay early December

If you enjoyed children running around the hotel up and down the stairs during late evening, ladies Down to breakfast in there pyjamas and very few people using masks, inthe hotel, this the hotel for you

Wonderful stay

A beautiful hotel,in an incredible situation above Lake Windermere. We couldn t have been looked after any better.