Excellent location however .

We stayed here for our anniversary.
The Rooms were very clean and the staff are very helpful and friendly.
However
The View from room wasn t the best. (Overlooked dirty old 60s garages), the evening menu could of had more variety and breakfast could of been on longer (8-10?). On our 1 nights stay here, it was very noisy as we experienced being woken up numerous times during the night by doors slamming and people walking up and down the corridor. We genuinely had very high expectations of this hotel and the stay which unfortunately wasn t met.

Excellent

We stayed for a couple of days with friends. We all had a very enjoyable few days. The food and service was excellent and could not be faulted. We all would definitely stay again.

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Wheelchair accessibility

Access was good, although the entrance door and corridor door and threshold were challenging if there was no one around to help.
Lovely wet room in the adapted bedroom. The only drawback being the height of the bed.
It needs to be a little bit lower to facilitate the transfer from a wheelchair.
I managed with help from my husband but it wasn t easy and I felt in danger of falling.
We ve stayed in this room before, so were aware of the difficulty.
It s a lovely hotel and all of the staff were polite, pleasant, friendly, helpful and professional.

Lovely winter break

Lovely stay with friends in the middle of January. Great deal through off peak luxury, staff were welcoming and friendly and the food was excellent.

Very disappointing

For a supposedly four star hotel, the Belsfield is hugely disappointing. The room felt jaded as did much of the hotel. But the biggest let down was the quality of service. The restaurant service verged on the ridiculous at times when we were given wrong wine and desserts, only to be assured that they were what we had ordered. The staff during our stay must have bypassed their customer service training. Staff levels also seemed too low, with the bar left unmanned for long stretches. Since our stay we have heard of similar stories from other guests. It was a pricey stay but the quality didn t match the cost.