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For price we paid not good value for money having to pay for carpark which is a walk away with cases reception not very approachable restaurant was a shambles breakfast was very poor and staff where awful looked like they never worked in hotels before where taking all wrong orders to tables even though it wasn't busy and waitress droppe
d coffee on floor next to me sprayed over my clothes fortunately didn't burn me evening meal was as lot better different staff never bothered with cooked breakfast on 2nd day as wasn't very good

Short break

Perfect location for a break in the Lake District. Comfortable rooms, relaxing spa and beautiful views over Lake Windermere. Staff were friendly and helpful. Parking close by was a bonus.

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60th birthday celebration

We had a wonderful weekend. The hotel was incredible, the balcony view over the lake breathtaking and the staff couldn t have been more accommodating. Thank you for an experience we won t ever forget

Passed its sell by date

Quality of premium room very poor and hotel generally run down and in need of refurbishment which is not reflected in the price.

Our experience with offpeak?luxury.

Macdonald Hotel,obviously suffering staff problems and finance for upkeep.Occaisional examples of staff uncaring also lack of humour. Food was nondescript,menu unchangeing,restaurant staff impolite.This is on top of our stay at the Swan at Hay, where most of the above were found,again lack of upkeep maybe helped. The Harbour at Sidmouth was way ahead in the league. Some system of grading would be needed before we book more. We are booked at Buxton and Harrogate, fingers well crossed. Henry Davis.

40th wedding anniversary

We booked a suite overlooking the lake to celebrate our 40th wedding anniversary
It was wonderful all the staff were helpful and attentive which made our stay very special.
The food was fab .would Definitely recommend.

2 day stay

The Old England Hotel is in a brilliant location. We had a lovely stay there and a lovely meal in the restraunt. Even better with the offer available.