Relaxed night away

Everything from check in was great, the staff were mostly a great help. Nothing was too much bother.
The room was charming and cosy everything you needed was at hand. Loved the evening meal, all the food and service were spot on.
Been here before will definitely be back.

Dorothy & Colin

We were on a four day break and just wanted to relax. The staff were wonderful couldn t do enough for us from the minute we checked in. The restaurant had views over the lake and was very pleasant to sit and enjoy the excellent food.
Housekeeping was excellent and it was a joy to retire to our room in the evening.

Fabulous location and Food

We only stayed for one night on our journey back from Scotland. The hotel was in a wonderful location right in the centre of Bowness. We had lake view rooms which were lovely. The food in the hotel was exceptional!!! We had dinner in the evening and we all agreed it was the best meal we d eaten during our whole holiday!! After that we were definitely looking forward to breakfast and breakfast proved to be fabulous too. Would definitely recommend the hotel and love to stay there again. The staff were all very helpful, welcoming and friendly. I left my handbag in the restaurant by accident and as soon I got back to the room they had noticed it and brought it up for me . We would love to go back when the weather was better as it was pouring down ( August) and we didn t get to walk around the town .

Recent stay

We have stayed at the Old England Hotel before and it is in a great position, handy for everything, but needs updating slightly.

Gateway to Lake Windermere

The hotel was very welcoming and we had the most amazing view of the Lake from our bedroom window. I would say that the bathroom needed a bit of investment, the shower was nearly more than a dribble and the bathroom door kept sticking. We did ask for a fridge that never materialised and they were unable to get the TV to work. The food was excellent and the service in the restaurant and bar was excellent. Thank you

Very disappointing

This was an expensive wedding gift for us for a one night spa stay and we were extremely disappointed. Our room had a lovely view of the lake but aside from that was dirty and run down, we had a balcony which was covered in rubbish, bird poo and spiders webs. I understand this is not completely down to the hotel but there was no effort to clean this at all. We arrived for check in on the Saturday afternoon so decided to have a walk around the area as it was our first visit to Windermere then head to the resturant for dinner. The food was not great at all, the menu sounded lovely and we were looking forward to it but was not up to even an average standard with no atmosphere at all. We had to ask for cutlery twice for our mains as we d used the first set with our starters while our food sat and went cold and the staff were just chatting in the corner. The service was very slow and we were constantly prompting staff. We had a late checkout of 12pm so decided we d use the spa in the morning, unfortunately the pool had an issue and they didn t know when it would be open. We kept checking back and it finally opened just before 12pm, this was a shame and meant we didn t get chance to use the facilities of our spa stay . If we would have known we d have visited on the Saturday afternoon, I understand this may have been out of the hotels control but was one of the main reasons we visited this hotel. Overall we were left very underwhelmed and let down by a stay which was supposed to be a relaxing post wedding night away.

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recent stay

Top notch hotel. Superb room and facilities with helpful staff. The only minor quibble was service in the restaurant. They seemed to be a little understaffed. Apart from that I would heartily recommend the hotel.