Merewood Country House Reviews
- 69 reviews
- Member since 2016
Windermere, Cumbria, LA23 1LH
Pricey with poor service
Positives
The hotel is beautiful and lovingly restored. The room was good unfortunately we didn t have a view of the lake. The tasting menu was excellent and we would highly recommend.
Negatives
At 3.30pm couple next to us in the lounge had scones and tea the plates were still on the table when we came down for dinner at 7pm. The buffet breakfast was lukewarm and we we had to ask for toast.
I appreciate getting staff at the moment is a challenge our night away was 208 pounds and service is part of the cost you pay. Staff seemed disinterested except the waitress would served us our tasting menu. If it hadn t been for the tasting menu I would not have thought we got value for money. I am prepared to pay but the quality has to be there.
Merewood Country House says...
Thank you for choosing the Merewood.
I am sorry that the plates from the cream tea were not cleared. This is something that we will share amongst our team and learn from accordingly.
Regarding the buffet, the cooked items are served within our chafing dishes, which have two burners underneath to ensure the food is kept warm. It is the first time we have seen such feedback, so although we are not pulling it out, it is a surprise to read and we will investigate further.
Thank you for your kind comments about the taster menu. Chef will be delighted that this was enjoyable.
Kind regards,
Robert Timms
Hotel Manager
No review title
No review title
A great hotel to stay
We booked this hotel with a couple of friends to celebrate a 70th birthday.
The hotel is in lovely location and our upgraded room had views of Lake Windermere. The hotel staff were friendly, efficient and extremely helpful throughout our stay. The buffet breakfast was very good and you could order poached eggs to your liking (the chef got my wife s eggs perfect every time). The evening meals were excellent, particularly the 7 course taster menu which we had on the birthday. The staff even blew our balloons up with helium and decorated the table which made it extra special.
The hotel has a lovely relaxed atmosphere too and there are comfortable lounges as well as the bar area where you can sit and take in the views. It s location is ideal for visiting Bowness, Kendal and Grasmere as well as great walks nearby. Would recommend the Coffin Trail.
We booked a 3 night deal which included bed and breakfast, an evening meal up to the value of 55 per person each night and a bottle of Prosecco in your room. Certainly great value and if you re thinking of booking, don t hesitate, you won t be disappointed.
We hopefully will return next year.
Thank you to all the staff at the Merewood Hotel.
No review title
No review title
No review title
Fantastic experience and lovely staff
No review title
Price Match Guarantee Plus
The best deal is guaranteed. If you find it cheaper we'll refund the difference and give you a £20 voucher.
Like this hotel?
Subscribe for deals and updates.
69 reviews, sorted by Date Rating