Restaurant had a limited menu selection which was the same each day. Room window had limited opening for fresh air.
Full English breakfast was luke warm and was not offered the option to have it heated up.

Relaxing break

A short but very enjoyable stay

Lovely hotel, great reception. Felt let down by restaurant

Took my mum away for a much needed break. Checked in by a lovely young gentleman he was very helpful. Restaurant was a let down. They didn't seem to know what they were doing. Half hour wait for a drink, food was OK nothing special. Had a dinner allowance but still spent a fortune as extras were not included. So what should have been a break including everything wasn't. Bottle of fizz in the room was nice. Older clients would struggle in bathroom as it was all electronic. Spa was OK but pool very cold. Gorgeous setting of hotel but staff need more training

The restaurant really let the hotel down. It was overpriced and the service wasn't great either. Despite paying for a dinner package there were supplements on my food choices and quite a hefty additional bill to pay in the morning even though we didn't have any drinks. Starters were particularly disappointing and the description didn't describe what arrived on the plate. At breakfast we were served burnt toast and when I asked if we could have it re-made was told there were issues with the toaster. We expected better for the price we paid. We cannot fault the bedroom though we had a beautiful view on two sides. The reception staff were helpful on arrival and spa was well equipped although showing its age around the ceiling.

Karen

We had an excellent time at the lakeside hotel and spa, the staff amazing and nothing was too much trouble, I plan to revisit

Great hotel

We had a fabulous adult family break here. Very comfortable hotel. Friendly, helpful staff with a fabulous spa.

The food was very good but unfortunately the service in the restaurant lets it down. Incredibly slow- I'm all for a relaxing meal but we spent 2 hours on a 2 course meal which is too slow. Attention to detail on service is lacking.
Would stay again at the hotel but wouldn't eat in the restaurant.

Over all the room was not up to specification
Handles miss off drawer's lock on patio faulty
And every light in room controlled by 1 switch
So it's very bright or dark