Overall

Staff very pleasant and helpful. Room needs a small table between the chairs. Food was poor in both dining room and bistro - most expensive things in dining room being the steak and lamb were tough and inedible. Bistro food quite tasteless. Wine was over priced. Enjoyed our break but would not return due to the food.

Incredible service

We stayed at Appleby Manor last weekend for two nights. We were absolutely blown away by it. The hotel itself is lovely, and the grounds (and views) are stunning. However, the service was on another level altogether. I can genuinely say that it is the best customer service I have ever received at any hotel I have ever stayed at. There were small details, such as knowing who we were and greeting us immediately (without prompting), and then there was the general ambience of friendliness and attention to detail. Just incredible. We will definitely be coming back in years to come!

Disappointing

We chose a spa hotel as it was a relaxing night away to celebrate our anniversary. When we got there the reception did not mention the Spa so we looked in the room brochure which said to just go down. Unfortunately when we went to the Spa we were told that it was only available if specifically booked as part of the room rate. It was really disappointing. We also got a cream tea as part of our stay but when it arrived there was a full pot of tea and extra water but only two tiny scones between two people. The menu said a cream tea included two scones per cream tea. We felt cheated. Finally the breakfast was overcooked and inedible. Specifically the poached eggs had been cooked with vinegar and that's all I could taste. The Bacon, black pudding and mushrooms were all hard and dry.

Nice but be updated

Nice break. We were in a room in the coach house which was a bit tired and could do with updating. General areas also felt a bit dated.

Dinner was at 730, shown into conservatory but didn t even get a menu until 750 and didn t sit down to eat until well after 8. The guy taking the orders seemed to be run off his feet but then loads of staff in restaurant. Food was delicious when it finally arrived.

Breakfast was a little disappointing as fruit was all tinned but cooked part was lovely.

Spa was nice but could do with some loungers for relaxing and cooling off

Appleby Manor

Appleby Manor staff were excellent. Very friendly and helpful. Made our two night stay very memorable. The spa is very good and the massage therapy staff were also very professional and skilled. Had a super relaxing time. The food was very good too. Had a lovely surprise on my birthday thank you to the restaurant staff and chef.
Would definitely recommend

Lovely stay

The hotel staff were very welcoming and friendly. We had a lovely room and a very comfy bed. I liked the size of the room and fact there were two comfy armchairs in our room. The bathroom was good and shower hot. In the evening we ate in the restaurant and from canap s in the conservatory to dessert the food was excellent. Breakfast the next day was good with a varied choice of cooked and cold foods. We will be back

No review title

The only criticism I have is that the menu in both restaurant and bistro are very limited everything else was fine.

Mid-week Break

This was a retirement gift from work and we had a relaxing couple of days. A hotel with character and where the service and food were excellent. Gourmet Restaurant not really our thing but we enjoyed the Bistro which had lots of choice. Appleby itself was delightful. We had a wander around the town and found an excellent coffee shop, followed by a stroll alongside the river. Thoroughly enjoyable break.