The best hotel in Windermere n

From front desk to cleaning staff it was perfect. Hazel in the restaurant was so good with the children and very friendly to all Breakfast had so much choice it was hard to choose Location was the best for the steamers

Oldy Wordy Hotel tut doesn t quite hit the mark

This hotel is in a very good location, but is a little dated and tired in places, including the spa area. Comfortable rooms without a wow factor - pleasant but would not rush back, and value for money was pretty poor.

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Very average stay. In our opinion standard of the hotel down from 10 years ago.
Lack of staff
The spa treatments are too expensive

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An enjoyable break .All staff were helpful and kind. Was a bit annoyed at having to pay 15 a day for the hotel car park ,when we were staying with them.

Luxury New Year Break for my husband and I

2 nights 3 days stay at this wonderful hotel. Had a good deal through Country Hotel Breaks they were very efficient. Luxury Suite was wonderful with a lakeside view and some added extras like a free drink on arrival in the lounge bar, a deal on the 3 course gourmet evening meal, 20% off wine and a free Steamer Cruise on Lake Windermere. Secure parking 2 minutes walk from the hotel, views amazing, very luxurious hotel would definitely recommend. Staff very professional and food was brilliant. The location is great too with easy access to shops, pubs, restaurants, Lake cruises and many walks.

In need of more staff & refurbishment.

Very disappointed with the rooms. Did not feel at all like super deluxe rooms that were booked. Sadly the whole hotel could do with a make over as everywhere looked and felt tired.
The staff that were on hand were trying their best and lovely but there just wasn't enough of them. I actually felt sorry for them as they just couldn't provide the best service.
The location is amazing but will not be staying there again.

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Our expectations did not match what we received.we should of received complimentary drinks on arrival and especially when I phoned ahead to say we was celebrating our 16th wedding anniversary we did not feel any different to say walking in off the street.
The restaurant also did not live up to expectations,evening and breakfast.Included in my stay,the cost of our meal was up to 90,although after ordering we had to pay extra for certain choices on the menu (steak etc) even if our meal did not exceed the cost included in our package.Also on sitting at the restaurant we was told we can only have a starter and main or a main then afters.We later found out we should of been able to choose all 3 courses.To late now.
The rooms are good with a great view,clean and comfy.forget the tv.could not get this working
Massage rooms as expected although our all body massage included coughing and sneezing threw out and since been suffering with tonsillitis.not sure if it s connected

Overall there is a real lack of quality and leadership for me to give a good review

Best view of lake Windermere!

Had a great stay here over Easter. Excellent facilities throughout.
Staff very welcoming, respectful and helpful and room had spectacular views over the lake.
Room had a few very small things that a brief refurb would easily resolve. No complaints in general.
Restaurant was great and very accommodating for vegans and allergens, with its own menu. Just ensure to book times with receptions if you plan to have meals here. Afternoon tea also available, however if vegan/gluten free ensure to book 24h in advance.
If you want treatments then make sure you book before arriving. Swimming pool on the small side but should be fine during off-peak times.
Location is ideal as you're straight out on to the lake to enjoy the day and the train station is just a short bus ride from outside the hotel to most of the villages (Grasmere/Ambleside/Rydal), Coniston from the train station).
Overall very good value for money when you add in the meals. Would definitely stay here again!