Don't book a balcony room

As a treat my partner booked a 2 night stay in a balcony room.. I was very looking forward to staying in this room and fully expected a view of the lake.. Wrong.. Was more like a tetra e with a 5 foot wall. Partial view of lake and better view of car park. I believe I was put in this room as I had not booked direct.. A complete sham.. Definetly was not worth the money.. When I complained said basically hotel is full bit could move us the following day.. Not great when you are only staying 2 nights. Then said they would give us Dinner if we stayed put in the room we were go em... Sad as it was my 50th birthday weekend a year late due to lockdown... Don't waste your money on a balcony room. A room with no view. The assistant manager James was very nice but in sure he totally understood it was not what we had booked

Hotel and Spa review

The spa and staff were excellent. Both skilled and with a lovely manner. Pool, sauna and steam room also excellent and it was good to have aqua class available. Hotel was good but room was perhaps not as large as expected. Balcony with views helped! However I did think parking expenses were excessive.

No review title

Weekend away with friends

We finally arrived after being postponed twice through lockdown. We were friends celebrating my retirement. The hotel is so luxurious and elegant. All 3 rooms had views of the lake. The staff on reception were so welcoming. The restaurant with lake views served a beautiful evening meal. The sticky toffee pudding with fudge bits was the best pudding we have had for a long time. Only criticism for the restaurant was the breakfast service was slow. Could I point out being a malt whisky drinker I found your prices for malt whisky was expensive for average whisky. We did have a lovely weekend.

Waterside weekend

Good basic hotel . Room was clean and tidy , but not much of a view and doves were nesting , so a bit noisy . The restaurant food was good , although needs a warmer atmosphere . The spa was very good and staff very good and helpful.

WEEKEND BREAK AT BOWNESS

Lovely part of the country to visit with many things to do and see and Old England Hotel & Spa really ticks all the boxes for a relaxing and pampering experience. We will visit again definitely.

Excellent stay in hotel of character

Loved the position of the hotel, easy access to the lake with beautiful views. Views from the lounge, restaurant and swimming pool were amazing. Staff were very pleasant and helpful. We preferred to eat in the lounge and were impressed by the quality of the menu there. Overall we were very pleased with our stay at the Old English.

Nice stay

Booked a package via Country Hotel Breaks. Nice room. We greatly enjoyed breakfast and dinner on the first night.
Staff were great.
The fire alarm in the middle of the night not ideal but these things happen I suppose - certainly would have been worse if hotel had actually been on fire.
Had to take the onus on some things ie making sure that spa credit as part of package was actually applied.
We didn t enjoy the spa facilities for several reasons - didn t meet our expectations in that we thought it would be a bigger area, but largely it was uncomfortable because it was busy and other guests monopolising the pool - obviously that s out of the hotel s control but I would suggest offering time slots sometimes.
Spa treatments not particularly good value for money.