Beautiful location . But left disappointed

Restaurant was a let down & not value for money. Restaurant staff appeared stressed. Shower kept running hot then cold. Bed very comfortable. Balcony did not make best of the beautiful view as when seated the view was of the wall. Overall, we felt that the hotel was living off its location so will always attract custom, however, they could do so much more especially what they offer in the restaurant. Breakfast was mediocre and we only attended on 2 occasions out of 4 as it really was not worth getting out of bed for.

Good but expensive.

The spa steam room was not working during our 2 night stay. We were asked during the meal if we wanted water. The 1 litre still bottle cost 5.50 which was charged on departure, which seems excessive. The hotel was booked by our son as a special treat at 239 from your special web site. However on booking dot com the same night was 407. Make your own mind up if you think this is value for money.

Best location

This hotel is a classic in terms of service and location. Staff are helpful and lovely, food and drinks are good quality and fairly priced. Hotel is old but charming.

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Fabulous place and people

The location, overall quality and the staff were all first-class. Particular shout outs to Ahmed on Reception, Simon and Katherine in the Restaurant and Sophia in the Spa (the only reason why I scored this lower as one of the Sauna's was out-of-order - otherwise...) - all very friendly and helpful. I also scored a 'good' for 'value-for-money, as I am assuming because it was Bank Holiday that the price was slightly inflated - but I still have no complaint's. Overall - 'Excellent' and me and my son will be returning.

Lovely hotel and restaurant

. But a little TLC with regard to furnishings in the room, power shower would make it perfect
The staff were friendly and efficient although the restaurant seemed a little chaotic with meals frequently going to the wrong table.

Comments above are meant to be helpful, we had a great stay and would stay again.

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good stay , staff very welcoming and helpful , room poor & not deluxe double bed but two singles pushed together, albeit still comfortable but not expected !

overall ok stay but would not choose the room again as somewhat dated & not correct bed

Loved staying here

Very friendly staff, we were looked after all of our stay from the moment we stepped through the door. Room was lovely and spotless. Restaurant was great and the spa was really nice. Everything about the place made our short stay great. Thanks to all the staff.