Very upsetting experience

We spent almost 300 on a one night, afternoon tea, dinner, B&B stay. Afternoon tea and dinner were lovely. Disturbed around 3.30 am by people coming in to the room next door.. TV blaring etc. Eventually had to bang on their door. We're convinced it was hotel staff but hotel claims not. Very poor and disappointing final reply from hotel manager. Ignored my request to reimburse accommodation cost for the night (I'm happy to have paid for dinner).. even Premier Inn would have offered that with no quibble. We saved up for this one night as a 50th birthday treat.. and it was ruined.. hotel manager seems unable to appreciate how upsetting it is. Am sending a final letter to the hotel

Poor value for money

Disappointed considering such positive reviews by previous visitors. When emailed to book our dinner reservations hotel staff apparently could not find my booking and I had to send my booking reservation confirmation document as proof. We were given a cramped small room with very partial view of the lake. Windows unable to open, dated furniture and very basic bathroom facilities and this apparently was the deluxe room we paid for. Poor room service e.g toiletries not replenished, rooms not cleaned during our stay as far as we can tell.  Felt rushed with our evening meals as we were told chef was taking last orders and this was at 9pm which we had prebooked. Staff I felt were not welcoming or particularly friendly. Afternoon tea was not what it was made up to be. Scones were dry and tasteless. Cost over 490.00 excluding drinks which should have included 5 course evening dinner (for the value 48 per person) but we were asked to pay a supplement for our steak dinner on 1st night. Will not return to this establishment

Not what we expected from Lindeth Howe

Lindeth Howe sounds wonderful with it's Beatrix Potter history but I'm afraid that it didn't live up to expectation atall.
The location is fine but the hotel itself is odd.
The reception is most unprepossessing being not a lot more than a few tables in a room off the hall.
The bedroom looked tired, the curtains were missing many hooks, so hung oddly.
The bathroom was very nice and modern but strangely had individual hot and cold taps so the lovely hot water was not really enjoyed.
We have never seen so many plastic plants, some in pots on the floor and others in bizarre hanging baskets in one of the eating rooms, the odd plant that was real was dying for lack of water.
The main restaurant was laid out rather like an old people's home, tables all in lines
The staff were very polite and helpful but none of the staff in the hotel had any form of uniform; jeans and lumberjack shirts, some half tucked in for some staff, was odd. Simple 'uniform' would have looked so much better and created a different atmosphere.
The meals had all the makings of being very good, with obviously very good ingredients but almost without exception they were too busy and had sauces or some vegetables that simply distracted from the quality of the basic meal, cost could have been saved and meals enhanced.
The general decor is very unusual and really has to be seen to understand our comment.
Overall, I'm afraid Lindeth Howe was just not what we expected and left us very disappointed indeed, it simply didn't reflect the pictures online or the reviews we read before booking.
Would not recommend.

Weekend break - July 2021

Lovely hotel in a tranquil setting. Customer service was good overall; let down by one person on reception who was rather dismissive.

Food choice on the evening menu was limited especially for vegetarians. Worse on our second night when the choice was more limited (no specials menu) due to the hotel hosting a wedding. Breakfast was a disappointment too as requested soft boiled eggs were hard boiled.

Our booking also included a selection of home made chocolates which were not delivered. Hotel did provide a refund for this but were very reluctant to do so.

There are better places to stay in Bowness for the price.

A nice enough break

We redeemed a high tea, overnight stay, 5 course dinner and breakfast voucher to celebrate our wedding anniversary. The staff who served high tea on our arrival were very warm and accomodating. Though they had reserved a table, when we asked to move to a different one this was great. I particularly found the catering staff who served this meal to be the warmest and they really saved the trip.
As he also served breakfast the next morning, I was sure to say a heartfelt thank you.

When our reservation was placed, we included all dietary requirements so it was annoying that at every meal time, we still neded to ask for or check that the appropriate dairy free foods were seved or on its way.

Also at dinner time, though there were only a few people eating. The staff seated everyone in the same corner of the room, this made conversations very restrictive! As the other couple were only seated a few inches away and could hear the neighbouring couples whole conversation and any had with the waiters.

The five course meal was very filling. Each dish was beautifully presented, a lot more filling than we expected and a delicious meal on its own. We had to make it to the desert though and each enjoyed these. A massive thank you to the chefs! By the end of it, we needed a walk around the building and a herbal tea!

The reception staff were also very helpful and friendly throughoutthe duration of our stay. Made us feel very welcome, answered any questions and even gave recommendations.

Wonderfully presented hotel surrounded by tranquil gardens. Short staffed & lacking service.

We both loved the outside space at this hotel, quiet and peaceful gardens overlooking Lake Windermere.

The location is set a little out of town for local pubs and restaurants but easily accessible by taxi, if needed.

The reception area and check-in was faultless and we stayed in a spacious, albeit very dark room.
The bar and restaurant were both disaster zones. The food menu (plastic laminated sheet) resembling something from an 80 s roadside caf .

Overcooked, bland food. Limited vegetarian options. No check-back. It all felt very rushed and clinical. We ordered some drinks (which failed to materialise) and decided to eat elsewhere the next evening.

Some staff members did their very best but many were generally quite rude, disinterested and distant. Admittedly, it felt like many diners were a nuissance rather than being treated as guests.
Needless to say, having declined to eat on our 2nd night and travel elsewhere, we were puzzled when a hefty (optional) service charge was applied to our bill on check-out.

Overall, the hotel sits in a great location but unfortunately is far from what I would refer to as a fine country break .

Country House Hotel

Hotel is friendly and has a nice Ambience.
However the food in the Restaurant is not as good as it says it is, the same menu each night if you stay for more than one night. I had sea bass the fish was nicely cooked but the leeks and potatoes where not up to scratch. The staff in the restaurant are young and the service is slow. Watch out you be specific re breakfast order I asked for just grilled tomato and got just half yes half a tomato Had tea in the garden in the afternoon but the cups where still on the table outside when I came down for dinner. Just lacking something. The gardens could be more manicured grass needed cutting pleasant enough the setting is very coinvent for the Lake. Better for more mature people not geared up for children.

No review title

Strange to find no obvious reception (the room itself is hidden by the front do and not well signed - it looked like a storage area.).
The bedroom room was somewhat disappointing in cleanliness with cobwebs on the inside of the windows and hair in the bath plug blocking it.